by Taiwan’s financial industry has also begun to have ChatGPT application cases, not for testing, but for actual adoption. Zhang Zhixing, chief technology officer of Yushan Financial Holdings, revealed at an event recently that Yushan has started to use ChatGPT to help them handle customer KYC (Know Your Customer) investigations for account opening, including negative news sorting and summaries, etc., to help them find information from news content. Whether there are any negative behaviors or records of customers who opened an account, after a period of testing, it is found that the effect is good. Even in the future, Yushan Chatbot chat robot will also be connected to ChatGPT and will no longer develop on its own.
