On the evening of October 31, Instagram suddenly blocked a large number of accounts without warning. The number of followers of many accounts plummeted, and some netizens said that their accounts were suddenly deleted. Instagram responded to the incident on Twitter at night, expressing concern that some users had problems, and is now following up on the problem and apologizing for the inconvenience caused.
We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry! 😵💫https://t.co/Q1FBOEI97D
— Instagram Comms (@InstagramComms) October 31, 2022
On Monday, local time, Instagram said it had fixed a software bug that left thousands of users unable to access the photo-sharing platform for about eight hours and led to complaints of account suspensions.
“We’ve now resolved the bug – which caused people around the world to lose access to their accounts and caused some temporary changes in the number of followers,” Instagram, which is owned by Meta Platforms, said in a tweet on Monday.
but. An Instagram spokesperson did not comment on the account suspension. Several Instagram users tweeted that they were being asked to provide email IDs and phone numbers to access the frozen accounts.
There were more than 7,500 user reports on the outage tracking site Downdetector at 10:09 ET, and around 6:00 pm ET, the number of user reports dropped to nearly 500.
Downdetector organizes status reports from multiple sources, including bugs submitted by users on its platform. This outage may affect more users. Shares in Meta closed down 6.1% against the backdrop of a broader stock market decline.
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